Repair-Mod Order
Product Description
Notice, wait time for repairs is long!
Upgrades, such as amp adds/upgrades/conversions and mods, time is much less than repairs.The Bench Fee covers first hour only. Purchase additional time as needed. ### Purchasing a Repair-Mod Order gives you an order number that you will use as your Repair-Mod Order number for reference. **Remember to always refer to this number when sending correspondence about your repair or Mod. For repairs you pick how much you want to pay. How many hours you want us to put into your radio. If it looks like we will exceed your prepaid limit we will contact you first before proceeding further. Parts are now included in this amount *except Bi-Polar High Wattage transistors*. Also if we repair your radio in less time than you authorized you will receive a refund of the difference.
**Les's expertise is in high demand! CURRENT WAIT TIME FOR *REPAIRS IS MORE THAN A YEAR!!!
*YOU MUST WRITE THE REPAIR ORDER NUMBER ON THE OUTSIDE OF THE PACKAGE!
You must also place a detailed note inside with the radio as to what you wish to have done. Be sure to write your Repair-Mod Order number on the note as well.
IMPORTANT: This does not place you in line for the repair. Your radio gets placed in line only after we receive your radio. When it is received, it is dated and placed in line to be repaired. When your repair/mod is completed, if you authorized us to go above your limit you will receive an additional invoice for the difference. The base price listed covers the 1st four hours and all repair parts except Bi-Polar High Wattage transistors.
Note; One repair-mod order per radio!
The way this works;
1. If you want modifications done, add those to your cart first. If you purchase mods, accessories, etc., at our discretion we may deduct their cost or part of it from the Repair-Mod price.
2. Next you Purchase a Repair-Mod order; http://store.lesterscustoms.com/reor.html.
3. Be sure to enter what it is you want to have done or what the problem is that needs to be repaired, in the comments section of the order page.
4. When you buy the Repair-Mod order you receive an order number. Next we will send you the ship to address when the order is accepted. You must write the order number on the outside of the package.
5. When your package is received it is dated and placed in the line for repair or modification or both. Each radio will require it's own repair order.
We've had to adopt this procedure due to non-paying customers. Please understand that even though we are your friend, this is a business.
Additional Info; Les is the only one that works on radios at Lester's. He has hired a few people to help out with radios in the past but was never satisfied with their work. (He is a perfectionist!)
So now he is the only one working on radios. Please be patient.
*****
TERMS:
"Stock/No option" means just that. These receive only a general tune up or minor mods like adding a CTCSS module, or doing the frequency conversion, etc.
"Stock/No option radios" are usually less than 1 week.
"Custom/Modified" examples include LesComm Enhancements, Basic Clarifier mod, Amp Switch, Hi Cut Filter, etc. just to name a few. However if you add a lot of these small upgrades it could move your order to the "Major Custom" category. Normal turn around time for "Custom/Modified radio's" 10 to 20 business days depending on model. Depending on the difficulty of your build or the builds in front of it, this time could be longer.
"Major Custom" in this case means that you have added customizing options that requires significant modification(s) to the stock radio that takes more than 20 hours to accomplish. Like complete radio tear-downs and rebuilds as a different radio. Normal turn around times for "Major Custom Build radio's" 30 to 90 business days. Depending on the difficulty of your build or the builds in front of it, this time could be longer.
Radios are built AFTER they are ordered in the order of "payment" received. Depending on the difficulty of your build or the builds in front of it, these times could be longer. Remember, if you want changes made to your radio, those changes take time.
Scanners ship within two business days.
There are NO REFUNDS for "custom radio" , "amplifier" or "power supply" orders. NO EXCEPTIONS! SO BE SURE BEFORE YOU ORDER EITHER OF THESE!
10% restocking fee on "non-customized" radio returns. .
We very much appreciate your business. And to all of my many, many repeat customers a very special thank you! Copyright © 2024 LestersCustoms. All Rights Reserved. ________________________________________________________________________________________________________________________________________________
"Custom/Modified" examples include LesComm Enhancements, Basic Clarifier mod, Amp Switch, Hi Cut Filter, etc. just to name a few. However if you add a lot of these small upgrades it could move your order to the "Major Custom" category. Normal turn around time for "Custom/Modified radio's" 10 to 20 business days depending on model. Depending on the difficulty of your build or the builds in front of it, this time could be longer.
"Major Custom" in this case means that you have added customizing options that requires significant modification(s) to the stock radio that takes more than 20 hours to accomplish. Like complete radio tear-downs and rebuilds as a different radio. Normal turn around times for "Major Custom Build radio's" 30 to 90 business days. Depending on the difficulty of your build or the builds in front of it, this time could be longer.
Radios are built AFTER they are ordered in the order of "payment" received. Depending on the difficulty of your build or the builds in front of it, these times could be longer. Remember, if you want changes made to your radio, those changes take time.
Scanners ship within two business days.
There are NO REFUNDS for "custom radio" , "amplifier" or "power supply" orders. NO EXCEPTIONS! SO BE SURE BEFORE YOU ORDER EITHER OF THESE!
10% restocking fee on "non-customized" radio returns. .
We very much appreciate your business. And to all of my many, many repeat customers a very special thank you! Copyright © 2024 LestersCustoms. All Rights Reserved. ________________________________________________________________________________________________________________________________________________